Greatermans. Image credit

Greatermans. Image credit

ZIMSEC O Level Commerce Notes: Retail Trade: Department store

Department store

  • a multistory building with several shops under one roof
  • located in the city centre where land is more expensive
  • sells a wide range of goods in different ┬ádepartments
  • each department sells one line of goods
  • the buyer is responsible for the orders of the department
  • each department has a buyer or a department manager
  • sells high quality merchandise
  • offers luxurious facilities e.g carpets, music restaurants and entertainment
  • employs trained uniformed staff that offer personal services
  • sells goods at high prices
  • has centralized accounting advertising and purchasing systems

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