ZIMSEC O Level Business Studies Notes: Managing Human Resources: Human Resources Management: Training: The Management function

  • is the planning, organizing, leading/commanding, controlling and coordinating of the organisation’s activities so as to make sure the organisation’s objectives are achieved in an efficient and effective manner
  • Management can also be defined as the art of doing work through others
  • It entails the achievement of set objectives by effectively and efficiently utilizing the organisation’s resources
  • There are various types of managers such as:
  • Marketing managers, production managers, human resources managers etc
  • But all managers perform the same basic functions namely:
    1. Planning
    2. Organising
    3. Coordinating
    4. Leading/Commanding and
    5. Controlling


  • A plan is a predetermined course of action designed to give purpose to the organisation’s activities
  • Planning is the management function concerned with identifying, anticipating and defining goals and objectives for future performance
  • It involves determining the organisation’s desired future and planning a course on how to get there


  • is the management function that is concerned with the assigning of tasks
  • grouping tasks together into subsections and departments
  • and allocating resources to these subsections and departments to ensure that plans(objectives) are achieved
  • This also involves formally creating a structure


  • Is the management function concerned with bringing together the various parts, departments, subsections of the organisation so that they can work in harmony and balance
  • It involves resolving conflicts between departments and making sure departments understand that objectives can only be achieved when competing departments work together


  • It takes the form of leading and directing
  • It involves roles such as supervision,instructing and giving orders
  • Under this management function the manager influences/induces others to perform assigned tasks


  • Is concerned with monitoring how activities are carried out and keeping the organisation on track to achieve set plans
  • It involves:
    1. establishing performance standards that must be adhered to
    2. Comparing actual performance to set standards and if there is any deviation
    3. Take corrective action

To access more topics go to the O Level Business Notes