ZIMSEC O Level Commerce Notes: Communication: Telephone
Telephone
- Rented from Tel One.
- Allows dialogue between the parties involved.
- Replies are immediate if the person is present to receive the phone call.
- Calls can be dialed directly using STD.
- Calls can be made locally or internationally.
- Subscribers are allocated unique numbers.
- Subscriber’s numbers are listed in the telephone directories.
- Offers a variety of services e.g. free phone, time call and reverse charge calls.
- Is fast in sending and receiving messages.
- Can be used with an answering machine.
Disadvantages
- There is no written record of conversations.
- Information may be wrongly interpreted.
- There is no privacy.
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