ZIMSEC O Level Business Studies Notes: Production: Quality and its importance
- Also known as R & D
- It refers to work directed towards the innovation, introduction, and improvement of products and processes
- It involves:
- Developing completely new products
- Creating imitation products that can compete with a rival’s products
- Creating prototypes and models based on marketing research data
- Improving existing products and processes
- It acts as the bridge between marketing and production
- Marketing Research is used to determine customer needs and wants
- Research and Development is used to convert these ideas into real products the business can sell
- This usually begins with research which later accumulates in the form of a model or prototype
- A model is a not to scale representation of what the final product would look like
- A prototype first or preliminary version of a device or vehicle from which other forms are developed
- The Research and Development department then works with the production department to come up with a method to produce the product for the market
- Research and Development carries out research that can be used to improve the product and the production processes
- In the modern day world technologies such as Computer Aided Design, simulation, automated testing etc are used to speed up the research and development process
- Also due to technological changes product life cycles have become shorter and the rate of change faster
- For example major cellphone makers such as Samsung and Apple release a new product every year
To access more topics go to theĀ O Level Business Notes