Problems of communication failure/ineffective communication

• The importance of communication to a business cannot be overestimated
• Communication problems and failure will lead to:
• Inefficiency
• Failure to formulate and communication plans and objectives
• Failure to achieve the organisation’s goals
• Demotivation, low morale and other problems with employees for example industrial action
• Mistakes and misunderstandings
• poor quality work and products
• Dissatisfied customers
• Falling sales
• Lack of coordination
• Conflict
• Inconsistencies
• Lack of control
• Failure to implement plans

N.B The problems that a business/organisation might face as a result of communication failure are virtually limitless. Organisations owe their very existence and continued survival to the communication process.

To access more topics go to the O Level Business Notes