Making an insurance claim

• The insured contacts the insurance company or broker and:
• completes a claim form giving details of the loss, honestly
• and provides the necessary police report.
• The insurer checks on the provisions of the agreement to insure if there is no breach of the contract.
• The insurer considers if the loss is a result of the risk covered.
• The insurer assess the loss:
• The amount of compensation to be paid is calculated.
• The insured is indemnified in accordance with the principle of indemnity.

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