ZIMSEC O Level Business Studies Notes: Managing Human Resources: Human Resources Management: Introduction

  • The process of hiring and developing employees so that they become more valuable to the organization
  • It involves the following activities:
    1. Job Analysis
    2. Anticipating and planning the organisation’s personnel needs
    3. Job Advertising
    4. Recruiting the right people to do the job
    5. Selecting the appropriate candidates from the recruitment pool
    6. This can be done through for example interviews
    7. Orienting new employees
    8. Training employees
    9. Placing employees
    10. Managing wages and salaries
    11. Providing benefits and incentives
    12. Evaluating performance
    13. Resolving disputes
    14. Communicating with all employees within the organisation
  • Human resources used to be called personnel management
  • Human resources-refers to activities relating to employees within the organisation and the department tasked with overseeing these activities
  • Human resources planning-involves strategies relating to the acquiring/hiring, retention, utilization, improvement and retrenchment of employees within the organisation.

To access more topics go to the O Level Business Notes