ZIMSEC O Level Business Studies Notes: Delegation
- Delegation-is the transfer of authority and responsibility by a superior/manager to a subordinate
- to carry out specific function,duties and tasks
- The delegator remains accountable for the outcome of the delegated work
- Delegation results in decentralisation
|Allows the manager to focus on key decisions, functions and tasks||The manager/superior is still accountable for the subordinate's actions|
|Allows subordinates to quickly make decisions on the spot||Quality of decisions is dependant on the quality of those to whom authority is delagated|
|Locally made decisions that take local environmental conditions||Makes coordination difficult|
|Allows for specialists to be hired for specific tasks, functions and duties||Complicates the communication process.|
|Can lead to a motivated workforce/Boosts employee morale||Increased salary costs as delegation often comes with a pay increases|
|Prepares subordinates to eventually be promoted/take over top positions (A form of on-the-job training)||Makes standardisation/uniform decision making difficult|
|Suitable for large organisations||Some tasks are not delegatable e.g. those that require judgement and skill of the manager|
To access more topics go to the O Level Business Notes page.
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