Communication. Image credit

Communication. Image credit

ZIMSEC O Level Commerce Notes: Communication: Communication introduction and its importance

  •  is the imparting or exchanging of information or news.
  • In Commerce communication refers to the sending and receiving information from one person to another through postal or telecommunication services.

The importance of communication

  • Allows the sending and receiving of information.
  • Allows suppliers and buyers to make contracts.
  • Allows payments to be received and made.
  • Allows the sending and receiving of business documents e.g. orders and quotations.
  • Allows the lodging of complaints and settlement of queries.
  • Enables contact with buyers, suppliers and employees.

To access more topics go to the Commerce Notes page.