February 2025

Registered Mail and Recorded Deliveries

By |2025-02-12T09:35:38+02:00February 12th, 2025|Notes, O Level Commerce Notes, Ordinary Level Notes|

Registered mail. Image credit grosvenorauctions.com Registered mail. Image credit grosvenorauctions.com ZIMSEC O Level Commerce Notes: Communication: Registered Mail and Recorded Deliveries

Registered mail.

  • Used to send cash and valuables like certificates.
  • Special envelopes are used.
  • Articles must be handed over the counter.
  • A receipt is obtained as proof of postage.
  • They can be traced if lost.
  • Can […]
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Ways of communicating in business

By |2025-02-12T09:29:31+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Phones are a popular means of communication within businesses. Image credit accessableliving.com

ZIMSEC O Level Business Studies Notes: Leadership:Ways of communicating in business

  • There are multiple ways of communication within businesses
  • Sometimes the word methods of communication is used to refer to ways of communication
  • Each way has it’s own advantages […]
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Free posts and Franking machines

By |2025-02-12T09:39:10+02:00February 12th, 2025|Notes, O Level Commerce Notes, Ordinary Level Notes|

A franking machine. Image credit ashcroftmailingsolutions.co.uk A franking machine. Image credit ashcroftmailingsolutions.co.uk ZIMSEC O Level Commerce Notes: Communication: Free posts and Franking machines

Free post

  • This service is a variation of the business reply service.
  • The user needs to seek for approval from the post office.
  • If he is granted access the user […]
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Communication in business: Open meeting

By |2025-02-12T09:36:28+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Business Meeting. Image credit atlantablackstar.com

ZIMSEC O Level Business Studies Notes: Communication: Open meeting

  • Is a formal or informal gathering of individuals that deliberately come together to deliberate on certain issues of importance to the organisation and its members
  • Formal meetings are planned,  officially recognised by the organisation and have a agenda […]
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Expedited Mail Service

By |2025-02-12T09:40:12+02:00February 12th, 2025|Notes, O Level Commerce Notes, Ordinary Level Notes|

USPS EMS packages. Image credit usps.com USPS EMS packages. Image credit usps.com ZIMSEC O Level Commerce Notes: Communication: Expedited Mail Service

Expedited Mail Service.

  • Used when items need to reach their destination quickly and safely.
  • I used to send valuable articles e.g. certificates or documents.
  • The sender hands the parcel over the post office counter.
  • The EMS […]
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Communication in business: Face to face

By |2025-02-12T09:37:55+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Interpersonal communication. Image credit darryllshaw.co.uk

ZIMSEC O Level Business Studies Notes: Leadership:One to one (interpersonal communication)

  • It is the exchange of information and ideas between two people
  • It involves face to face communication, verbal/spoken communication and non-verbal communication in form of gestures
  • It is the most frequently used form of communication when […]
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Other Services offered by the Post Office

By |2025-02-12T09:40:47+02:00February 12th, 2025|Notes, O Level Commerce Notes, Ordinary Level Notes|

Image credit auspost.com.au Image credit auspost.com.au ZIMSEC O Level Commerce Notes: Communication: Other Services offered by the Post Office

Parcel post.

  • Surface mail parcels are limited to a mass of 10kg
  • Ideal for trade samples and goods in mail order.
  • Parcels from other countries are opened to comply with customs and legal requirements of each […]
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Communication in Business: Emails

By |2025-02-12T09:39:04+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Gmail Email. Image credit play.google.com

ZIMSEC O Level Business Studies Notes: Leadership:Communication in Business: Emails

  • Refers to electronic messages send from one computer/smart device to another
  • It takes place on the internet
  • Both the user and the sender have an address in the form of user@example.com
  • The sender can send messages to […]
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Telephone

By |2025-02-12T09:41:53+02:00February 12th, 2025|Notes, O Level Commerce Notes, Ordinary Level Notes|

Image credit globe-views.com Image credit globe-views.com ZIMSEC O Level Commerce Notes: Communication: Telephone

Telephone

  • Rented from Tel One.
  • Allows dialogue between the parties involved.
  • Replies are immediate if the person is present to receive the phone call.
  • Calls can be dialed directly using STD.
  • Calls can be made locally or internationally.
  • Subscribers are allocated unique numbers.
  • Subscriber’s numbers […]
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Communication in Business: Notice Boards

By |2025-02-12T09:39:48+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Notice Board. Image credit blogspot.google.com

ZIMSEC O Level Business Studies Notes: Leadership: Communication in Business: Notice Boards

  • Is a surface intended for the posting of public messages
  • For example upcoming meetings, events, provide information, announce a sale etc
  • They are also known as bulletin boards, notice boards or pin boards or simply […]
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