communication Archives - Free ZIMSEC & Cambridge Revision Notes

Cellphone

By garikaib|2025-02-12T09:45:37+02:00February 12th, 2025|Notes, O Level Commerce Notes, Ordinary Level Notes|

Examples of modern day cellphones. Image credit egadget.com ZIMSEC O Level Commerce Notes: Communication: Cellphone

Cellular telephone.

Used when speed is required.
Allows dialogue.
Subscriber can dial or receive calls from another subscriber or telephone subscribers
Can receive multiple calls at the same time by putting them […]

Comments Off

Radio paging, tele messages and Prestel

By garikaib|2025-02-12T08:56:18+02:00February 12th, 2025|Notes, O Level Commerce Notes, Ordinary Level Notes|

A radio pager. Image credit MediaWiki ZIMSEC O Level Commerce Notes: Communication: Radio paging, tele messages and Prestel

Radio paging

Is a one way communication system.
Is an internal means of communication.
I used by people in an organisation only.
Is hired from the post office.
A public address system […]

Comments Off

The communication process
Gallery
The communication process

Notes, O Level Business Studies Notes, Ordinary Level Notes

The communication process

By garikaib|2025-02-12T09:14:11+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Leadership: The communication process

Communication is the exchange of information, ideas, opinions and feelings
The process of communication and it’s stages can be shown on a diagram known as the communication model

The Communication Model

The communication process involves encoding of information by the […]

Comments Off

Verbal Communication

By garikaib|2025-02-12T09:15:20+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Verbal Communication. Image credit infochristo.com

ZIMSEC O Level Business Studies Notes: Verbal Communication

Is the sharing of ideas, thoughts and feelings using speech and sounds
In verbal communication words are used to exchange information

Advantages

There is immediate feedback
There is direct impact
Allows for the use of plain and easily […]

Comments Off

Communication introduction and its importance

By garikaib|2025-02-12T09:30:51+02:00February 12th, 2025|Notes, O Level Commerce Notes, Ordinary Level Notes|

Communication. Image credit wordpress.com ZIMSEC O Level Commerce Notes: Communication: Communication introduction and its importance

is the imparting or exchanging of information or news.
In Commerce communication refers to the sending and receiving information from one person to another through postal or telecommunication services.

The importance of communication

Allows the sending […]

Comments Off

Written Communication

By garikaib|2025-02-12T09:16:10+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Written Communication. Image credit theodysseyonline.com

ZIMSEC O Level Business Studies Notes: Written Communication

Involves any type of message that involves the use of the written word
It includes things like emails, reports, letters, instant messages (Whatsapp and Facebook)

Advantages

Same message can be delivered to different receives with speed e.g. an […]

Comments Off

Surface and Airmail

By garikaib|2025-02-12T09:31:54+02:00February 12th, 2025|Notes, O Level Commerce Notes, Ordinary Level Notes|

An Airmail envelope. Image credit prexie-era.org ZIMSEC O Level Commerce Notes: Communication: Surface and Airmail

Both forms of mail are often colloquially referred to as snail mail.

Surface mail

mail is sent by land to its destination.
Ordinary envelopes are used.
The postage cost is low.
The delivery time is […]

Comments Off

Visual Communication

By garikaib|2025-02-12T09:16:46+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Visual Communication Image credit dmcmedicalgroup.com

ZIMSEC O Level Business Studies Notes: Visual Communication

is the expression of information and ideas using visual aids or aids
it includes body language and gestures
it may also include the use of photographs, charts, graphs, and diagrams to enforce or demonstrate ideas or data.
The use […]

Comments Off

Private Bags and Post Office Boxes

By garikaib|2025-02-12T09:33:11+02:00February 12th, 2025|Notes, O Level Commerce Notes, Ordinary Level Notes|

Post Office Boxes. Image credit blogspot.com ZIMSEC O Level Commerce Notes: Communication: Private Bags and Post Office Boxes

Post Office Boxes.

Are used by people without street addresses to receive mail.
Boxes are rented from the Post Office.
Boxes are built on the outside walls of the Post […]

Comments Off

Upward, Downward, Horizontal Communication

By garikaib|2025-02-12T09:25:52+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Horizontal communication is between peers. Image credit life.wevorce.com

ZIMSEC O Level Business Studies Notes: Leadership: Upward, Downward, Horizontal Communication

When it comes to direction communication can be classified as horizontal, downward or upward
Downward communication follows the chain of command from the topmost levels to the subordinates
This can be used […]

Comments Off

February 2025