February 2025

Fax (Facsimile)

By |2025-02-12T09:43:50+02:00February 12th, 2025|Notes, O Level Commerce Notes, Ordinary Level Notes|

Fax Machine. Image credit cultarmix.com Fax Machine. Image credit cultarmix.com ZIMSEC O Level Commerce Notes: Communication: Fax (Facsimile)

Facsimile (Fax)

  • The machine consists of a photocopier and a telephone circuit.
  • Fast way of sending and receiving information.
  • Used when speed is required.
  • Produces information as it is (exact copies/replicas of the send documents are received)
  • Ideal for […]
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Commerce: Effective Communication

By |2025-02-12T08:59:17+02:00February 12th, 2025|Notes, O Level Commerce Notes, Ordinary Level Notes|

ZIMSEC O Level Commerce Notes:  Communication: Effective Communication

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Email and Internet

By |2025-02-12T09:44:44+02:00February 12th, 2025|Notes, O Level Commerce Notes, Ordinary Level Notes|

Gmail app. Image credit play.google.com Gmail app. Image credit play.google.com ZIMSEC O Level Commerce Notes: Communication: Email and Internet

Electronic Mail (Email)

  • Is the communication of information:
  • using a computer.
  • Via a telephone circuit.
  • The information is sent from one computer to another.
  • From one computer to several computers at the same time.
  • It uses modems.
  • Each subscriber […]
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Commerce: Barriers To Effective Communication

By |2025-02-12T09:00:51+02:00February 12th, 2025|Notes, O Level Commerce Notes, Ordinary Level Notes|

ZIMSEC O Level Commerce Notes:  Communication: Barriers To Effective Communication

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Cellphone

By |2025-02-12T09:45:37+02:00February 12th, 2025|Notes, O Level Commerce Notes, Ordinary Level Notes|

Examples of modern day cellphones. Image credit egadget.com Examples of modern day cellphones. Image credit egadget.com ZIMSEC O Level Commerce Notes: Communication: Cellphone

Cellular telephone.

  • Used when speed is required.
  • Allows dialogue.
  • Subscriber can dial or receive calls from another subscriber or telephone subscribers
  • Can receive multiple calls at the same time by putting them […]
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Radio paging, tele messages and Prestel

By |2025-02-12T08:56:18+02:00February 12th, 2025|Notes, O Level Commerce Notes, Ordinary Level Notes|

A radio pager. Image credit MediaWiki A radio pager. Image credit MediaWiki ZIMSEC O Level Commerce Notes: Communication: Radio paging, tele messages and Prestel

Radio paging

  • Is a one way communication system.
  • Is an internal means of communication.
  • I used by people in an organisation only.
  • Is hired from the post office.
  • A public address system […]
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The communication process

By |2025-02-12T09:14:11+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Leadership: The communication process

  • Communication is the exchange of information, ideas, opinions and feelings
  • The process of communication and it’s stages can be shown on a diagram known as the communication model

The Communication Model

  • The communication process involves encoding of information by the […]
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Verbal Communication

By |2025-02-12T09:15:20+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Verbal Communication. Image credit infochristo.com

ZIMSEC O Level Business Studies Notes: Verbal Communication

  • Is the sharing of ideas, thoughts and feelings using speech and sounds
  • In verbal communication words are used to exchange information

Advantages

  • There is immediate feedback
  • There is direct impact
  • Allows for the use of plain and easily […]
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