January 2023

The Grape Vine: Informal vs Formal Communication

By |2022-09-15T12:37:22+02:00January 24th, 2023|Notes, O Level Business Studies Notes, Ordinary Level Notes|

The grape vine gives it’s name to the informal communication process. Image credit cliparts.co

ZIMSEC O Level Business Studies Notes:The Grape Vine: Informal vs Formal Communication

  • Communication can also be classified as either informal or formal
  • Formal communication is official, arranged and approved of by the relevant authorities in the organisation

    • […]

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Trade Unions in Zimbabwe and their types

By |2022-09-15T12:34:09+02:00January 24th, 2023|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Trade Unions in Zimbabwe and their types

There are a number of trade unions that operate in Zimbabwe. Below is a list of some of them and their categories. As clearly demonstrated a trade union can belong to more than one category.

NB Due to persistent economic crisis that have greatly […]

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The Management function

By |2022-09-15T12:34:02+02:00January 24th, 2023|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Human Resources Management: Training: The Management function

  • is the planning, organizing, leading/commanding, controlling and coordinating of the organisation’s activities so as to make sure the organisation’s objectives are achieved in an efficient and effective manner
  • Management can also be defined as the art of doing work through others
  • It entails […]
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Productivity Agreements, Commissions, Salary

By |2022-09-15T12:37:38+02:00January 24th, 2023|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Salary gives status and flexibility. Image credit blogspot.com

Salary gives status and flexibility. Image credit blogspot.comZIMSEC O Level Business Studies Notes: Productivity Agreements, Commissions, Salary

  • A commision -is a form of remuneration that is based on total sales
  • It is a common form of payment with sales agents, insurance brokers etc
  • It is paid upon […]
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Product based Organisational structure

By |2022-09-15T12:37:28+02:00January 24th, 2023|Notes, O Level Business Studies Notes, Ordinary Level Notes|

An example of Product Based Organisational structure. An example of Product Based Organisational structure.

ZIMSEC O Level Business Studies Notes: Product based Organisational structure

  • This is when organisational operations, departments, duties and tasks are grouped based on particular lines of goods and services.
  • The organisation’s structure is based on major product […]
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Ways of communicating in business

By |2022-09-15T12:37:22+02:00January 24th, 2023|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Phones are a popular means of communication within businesses. Image credit accessableliving.com

ZIMSEC O Level Business Studies Notes: Leadership:Ways of communicating in business

  • There are multiple ways of communication within businesses
  • Sometimes the word methods of communication is used to refer to ways of communication
  • Each way has it’s own advantages […]
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Conflict and ways of resolving conflict

By |2022-09-15T12:34:09+02:00January 24th, 2023|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Trade Unions and Businesses: Conflict and ways of resolving conflict

  • Conflict can be defined as a disagreement or incompatibility that arises from two or more parties having different expectations or objectives
  • Friction or opposition resulting from actual or perceived differences or incompatibilities.
  • In organisations conflict usually arises because the various
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Market based organisational structure

By |2022-09-15T12:37:28+02:00January 24th, 2023|Notes, O Level Business Studies Notes, Ordinary Level Notes|

An example of a market based structure An example of a market based structure

ZIMSEC O Level Business Studies Notes: Market based organisational structure

  • This is where the organisation’s divisions, operations, duties and positions are based markets, market segments, industry or customer types
  • For example a large clothing store with different […]
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Communication in business: Open meeting

By |2022-09-15T12:37:21+02:00January 24th, 2023|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Business Meeting. Image credit atlantablackstar.com

ZIMSEC O Level Business Studies Notes: Communication: Open meeting

  • Is a formal or informal gathering of individuals that deliberately come together to deliberate on certain issues of importance to the organisation and its members
  • Formal meetings are planned,  officially recognised by the organisation and have a agenda […]
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