January 2023

Importance of Consumer protection

By |2022-09-15T12:42:26+02:00January 24th, 2023|Notes, O Level Commerce Notes, Ordinary Level Notes|

Consumer protection. Image credit ebony.com Consumer protection. Image credit ebony.com ZIMSEC O Level Commerce Notes: Importance of Consumer protection

Importance of consumer protection.

  • Consumers need to be protected from and against:
  • Misleading advertisements which make false claims for example, “This herb can cure all forms of ailments including AIDS and Cancer.”
  • Indecent or immoral […]
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How the government protects consumers

By |2022-09-15T12:42:25+02:00January 24th, 2023|Notes, O Level Commerce Notes, Ordinary Level Notes|

Image credit madamenoire.com Image credit madamenoire.com ZIMSEC O Level Commerce Notes: How the government protects consumers

The Government

  • The government via Parliament passes various ACTS to protect consumers including:
  • The Hire Purchase Act which guards against unfair and unlawful repossession of goods bought on credit.
  • Consumer Safety Act which ensures that products are safe […]
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The Consumer Council of Zimbabwe (CCZ)

By |2022-09-15T12:42:03+02:00January 24th, 2023|Notes, O Level Commerce Notes, Ordinary Level Notes|

ZIMSEC O Level Commerce Notes: The Consumer Council of Zimbabwe (CCZ)

  • Receives complaints from consumers and then investigates them.
  • Settles disputes via arbitration between consumers and traders.
  • Files lawsuits on behalf of consumers.
  • Educates consumers on their rights.
  • Provides advice to consumers, ie. advises consumers to buy wisely by comparing prices and quality of products.
  • Conducts spot checks to […]
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The Standards Association of Zimbabwe

By |2022-09-15T12:42:02+02:00January 24th, 2023|Notes, O Level Commerce Notes, Ordinary Level Notes|

Image credit businessdaily.co.zw Image credit businessdaily.co.zw ZIMSEC O Level Commerce Notes: The Standards Association of Zimbabwe (SAZ)

  • Adopts and adapts international standards of products, performance, safety and quality.
  • Prepares standards of products for Zimbabwean manufacturers.
  • Issues copies of standards specification to producers.
  • Tests products for quality.
  • Authorises companies to use the SAZ seal of approval.
  • Ensures that […]
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Consumers

By |2022-09-15T12:42:01+02:00January 24th, 2023|Notes, O Level Commerce Notes, Ordinary Level Notes|

image credit sheknows.com image credit sheknows.com ZIMSEC O Level Commerce Notes: Consumers

  • Consumers themselves can protect themselves and their interests by practising the following:
  • Prepare a shopping list and budget what to buy so as to avoid impulse buying.
  • Do window-shopping in order to compare prices and quality of goods from different shops […]
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Consumer Rights

By |2022-09-15T12:42:01+02:00January 24th, 2023|Notes, O Level Commerce Notes, Ordinary Level Notes|

Image credit thestylemedic.com Image credit thestylemedic.com ZIMSEC O Level Commerce Notes: Consumer Rights

  • The right to basic human needs:
  • consumers must have access to basic needs such as food, clothing, water, shelter, education and health care.
  • The right to safety:
  • Consumers must be protected against goods and service or production processes which are dangerous […]
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