January 2023

Delegation

By |2022-09-15T12:37:30+02:00January 24th, 2023|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Delegation. Image credit blackenterprise.com Delegation. Image credit blackenterprise.com

ZIMSEC O Level Business Studies Notes: Delegation

  • Delegation-is the transfer of authority and responsibility by a superior/manager to a subordinate
  • to carry out specific function,duties and tasks
  • The delegator remains accountable for the outcome of the delegated work
  • Delegation results in decentralisation

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Written Communication

By |2022-09-15T12:37:24+02:00January 24th, 2023|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Written Communication. Image credit theodysseyonline.com

ZIMSEC O Level Business Studies Notes: Written Communication

  • Involves any type of message that involves the use of the written word
  • It includes things like emails, reports, letters, instant messages (Whatsapp and Facebook)

Advantages

  • Same message can be delivered to different receives with speed e.g. an […]
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Problems of communication failure/ineffective communication

By |2022-09-15T12:34:10+02:00January 24th, 2023|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Communication in Business: Problems of communication failure/ineffective communication

  • The importance of communication to a business cannot be overestimated
  • Communication problems and failure will lead to:
  • Inefficiency
  • Failure to formulate and communication plans and objectives
  • Failure to achieve the organisation’s goals
  • Demotivation, low morale and other problems with employees for example […]
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Training: Introduction

By |2022-09-15T12:34:03+02:00January 24th, 2023|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Human Resources Management: Training: Introduction

  • Is an organized activity aimed at imparting information and/or instructions to improve the recipient’s performance or to help him or her attain a required level of knowledge or skill
  • Training and development are the official and ongoing educational activities within an organization designed to enhance […]
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Piece Rate

By |2022-09-15T12:37:39+02:00January 24th, 2023|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Piece Rate

  • This when a payment is made to a worker for each unit that the worker has produced
  • Workers wages depend on the quantity they have produced
  • It does not consider the time spent by workers in producing each unit
  • Piece rate system is the method of remunerating the workers according to […]
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Tall and Flat organisational structures

By |2022-09-15T12:37:30+02:00January 24th, 2023|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Tall vs Flat Organisational structures. Image credit Huffingtonpost.com Tall vs Flat Organisational structures. Image credit Huffingtonpost.com

ZIMSEC O Level Business Studies Notes: Tall and Flat organisational structures

  • Organisational structures can also, among other terms and ways, be described as either tall or flat
  • This is done by looking at the layers […]
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Visual Communication

By |2022-09-15T12:37:23+02:00January 24th, 2023|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Visual Communication Image credit dmcmedicalgroup.com

ZIMSEC O Level Business Studies Notes: Visual Communication

  • is the expression of information and ideas using visual aids or aids
  • it includes body language and gestures
  • it may also include the use of  photographs, charts, graphs, and diagrams to enforce or demonstrate ideas or data.
  • The use […]
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Trade Unions and Businesses: Introduction

By |2022-09-15T12:34:10+02:00January 24th, 2023|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Trade Unions and Businesses: Introduction

  • these are organisations of employees who have come together for a common purpose
  • trade unions are formed by employees with a shared interest
  • The main function of trade unions is collective bargaining on behalf of employees
  • Collective bargaining refers to the process of negotiation between employers(management)
  • and […]
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On the job training methods

By |2022-09-15T12:34:03+02:00January 24th, 2023|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Human Resources Management: On the job training methods

  • this is when instruction and training is provided during the work itself
  • There are a number of on the job training methods:
  • Demonstration-a practical exhibition and explanation of how something works or is performed
  • Coaching-involves focusing on the individual trainee’s needs, observing […]
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Performance Related Pay

By |2022-09-15T12:37:39+02:00January 24th, 2023|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Performance related pay can improve performance. Image credit loophaiti.com Performance related pay can improve performance. Image credit loophaiti.com ZIMSEC O Level Business Studies Notes: Performance Related Pay

  • A financial reward system for employees where some or all
  • of their monetary compensation is related to how their performance
  • This performance is based […]
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