Uses of Herzberg’s Theory

• The theory led/has led to the standardisation of:
• working conditions e.g working hours which have become more fixed
• These working conditions have also become more friendly to workers
• He made sure managers would not only focus on hygiene factors
• The theory also makes sure not too many resources are wasted on hygiene factors which do not lead to motivation
• Herzberg also made sure workers understand the need for motivators in the workplace
• Managers can utilise motivators such as:
• Motivators include things like:
• Job enrichment and job enlargement
• Job enlargement-this is when similar tasks/horizontal tasks are added to the job
• This makes the job more rewarding
• Job rotation is also another motivating method
• Job rotation-is when employees are moved from task to task as a way to introduce variety in the workplace and make the work more interesting
• Job rotation is also used as a training technique and a way for employees to gain experience
• Herzberg’s theory also led to work groups/teams and
• The adoption of two way communication both of which improve motivation and worker productivity

To access more topics go to the O Level Business Notes page.