managing human resources Archives - Page 3 of 8 - Free ZIMSEC & Cambridge Revision Notes

Market based organisational structure

By garikaib|2025-02-12T08:58:09+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

An example of a market based structure

ZIMSEC O Level Business Studies Notes: Market based organisational structure

This is where the organisation’s divisions, operations, duties and positions are based markets, market segments, industry or customer types
For example a large clothing store with different […]

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Communication in business: Open meeting

By garikaib|2025-02-12T09:36:28+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Business Meeting. Image credit atlantablackstar.com

ZIMSEC O Level Business Studies Notes: Communication: Open meeting

Is a formal or informal gathering of individuals that deliberately come together to deliberate on certain issues of importance to the organisation and its members
Formal meetings are planned, officially recognised by the organisation and have a agenda […]

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Types of Industrial Action
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Types of Industrial Action

Notes, O Level Business Studies Notes, Ordinary Level Notes

Types of Industrial Action

By garikaib|2025-02-12T09:14:39+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Trade Unions: Types of Industrial Action

If and when there is a failure in negotiations and conflict resolution employees may resort to industrial action
Industrial action refers to steps that employees can take to force management to accept their demands
There are various types of industrial action:
Withdrawal of cooperation

[…]

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Financial Reward Systems

By garikaib|2025-02-12T09:28:36+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Financial rewards are a way to compensate and motivate workers. Image credit sc.com ZIMSEC O Level Business Studies Notes: Financial Reward Systems

These are procedures, rules, and standards associated with allocation of benefits and compensation to employees.
Financial […]

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Geographical organisation structure

By garikaib|2025-02-12T09:07:17+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Geographical based organisational structure

This is when an organisations divisions, operations, duties and positions are based geographical area, country, regions, provinces, towns or districts
Usually there is a Head Quarters to which all the subdivisions and their related personnel report to
The head quarters administers […]

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Communication in business: Face to face

By garikaib|2025-02-12T09:37:55+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Interpersonal communication. Image credit darryllshaw.co.uk

ZIMSEC O Level Business Studies Notes: Leadership:One to one (interpersonal communication)

It is the exchange of information and ideas between two people
It involves face to face communication, verbal/spoken communication and non-verbal communication in form of gestures
It is the most frequently used form of communication when […]

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Employer’s responses to industrial action
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Employer’s responses to industrial action

Notes, O Level Business Studies Notes, Ordinary Level Notes

Employer’s responses to industrial action

By garikaib|2025-02-12T09:15:25+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Trade Unions: Employer’s responses to industrial actions

When negotiations between employers and employees fail, employees may engage in industrial action
Employers may counter these actions using various methods including:
1. Dismissal of offending employees
2. Manipulation and cooptation- i.e. buy off the leaders of the industrial action
3. Lockout the strikers
4. Strike breaking […]

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Non Financial Motivation: Job Rotation

By garikaib|2025-02-12T09:33:56+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Job rotation can motivate workers among other things. Image credit marketwatch.com ZIMSEC O Level Business Studies Notes: Non Financial Motivation: Job Rotation

Is when workers are moved from job to job or station to station
Job rotation- can be defined as […]

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Matrix organisation structure

By garikaib|2025-02-12T09:08:33+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

An example of a matrix based organisational structure

ZIMSEC O Level Business Studies Notes: Matrix organisational structure

Is an organisational structure where subordinates have more than one reporting line i.e. some individuals report to more than one superior.
It is also known as the hybrid organisational structure as it incorporates […]

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