February 2025

Motivation and Motivational Theories

By |2025-02-12T09:22:12+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Construction workers. Image credit biznetafrica.com Construction workers. Image credit biznetafrica.com ZIMSEC O Level Business Studies Notes: Motivation and Motivational Theories

  • People work for any number of reasons
  • Most people work because they want to earn money and survive while others work voluntarily
  • Others work because they find meaning and fulfillment in […]
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Centralisation and decentralization

By |2025-02-12T09:38:34+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Decentralisation vs Centralisation Decentralisation vs Centralisation. Image pixabay.com

ZIMSEC O Level Business Studies Notes: Centralisation and decentralization

  • An organisation’s structure can be centralised or decentralised
  • Centralisation-is when power, authority and decision making are concentrated at the top of the organisation’s hierarchy
  • This means activities such as planning and decision making are […]
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Verbal Communication

By |2025-02-12T09:15:20+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Verbal Communication. Image credit infochristo.com

ZIMSEC O Level Business Studies Notes: Verbal Communication

  • Is the sharing of ideas, thoughts and feelings using speech and sounds
  • In verbal communication words are used to exchange information

Advantages

  • There is immediate feedback
  • There is direct impact
  • Allows for the use of plain and easily […]
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Ways to overcome barriers to the communication process

By |2025-02-12T09:07:20+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources:Ways to overcome barriers to the communication process

  • As pointed out the communication process can encounter problems that will reduce its effectiveness
  • These problems are also known as communication barriers
  • To read notes on the communication process please click here
  • These communication barriers can be overcome in various ways […]
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Dismissal, retrenchment and redundancy of employees

By |2025-02-12T09:27:49+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Human Resources Management:Dismissal, retrenchment and redundancy of employees

  • All employees eventually leave the employ of the organisation
  • This can be due to:
    1. Separation as a result of management action:
    2. Disciplinary action
    3. Dismissal due to dissatisfaction with performance
    4. Redundancy
  • It could also be due to other factors that are unavoidable such as:
      […]
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Delegation

By |2025-02-12T09:40:31+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Delegation. Image credit blackenterprise.com Delegation. Image credit blackenterprise.com

ZIMSEC O Level Business Studies Notes: Delegation

  • Delegation-is the transfer of authority and responsibility by a superior/manager to a subordinate
  • to carry out specific function,duties and tasks
  • The delegator remains accountable for the outcome of the delegated work
  • Delegation results in decentralisation

[…]

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Written Communication

By |2025-02-12T09:16:10+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Written Communication. Image credit theodysseyonline.com

ZIMSEC O Level Business Studies Notes: Written Communication

  • Involves any type of message that involves the use of the written word
  • It includes things like emails, reports, letters, instant messages (Whatsapp and Facebook)

Advantages

  • Same message can be delivered to different receives with speed e.g. an […]
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Problems of communication failure/ineffective communication

By |2025-02-12T09:09:04+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Communication in Business: Problems of communication failure/ineffective communication

  • The importance of communication to a business cannot be overestimated
  • Communication problems and failure will lead to:
  • Inefficiency
  • Failure to formulate and communication plans and objectives
  • Failure to achieve the organisation’s goals
  • Demotivation, low morale and other problems with employees for example […]
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Training: Introduction

By |2025-02-12T09:28:47+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Human Resources Management: Training: Introduction

  • Is an organized activity aimed at imparting information and/or instructions to improve the recipient’s performance or to help him or her attain a required level of knowledge or skill
  • Training and development are the official and ongoing educational activities within an organization designed to enhance […]
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