January 2023

Business Studies: Aiding and protecting the consumer: Introduction

By |2022-09-15T12:33:39+02:00January 24th, 2023|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Persuading and protecting the consumer

  • Businesses exist to make sales to the customer/consumer
  • To do this businesses need to communicate with the customer with the aim of persuading the potential to buy the business’s products
  • This persuasion is carried out the form of marketing promotions
  • While most businesses act ethically without laws […]
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How managers can use Maslow’s theory of motivation

By |2022-09-15T12:37:42+02:00January 24th, 2023|Notes, O Level Business Studies Notes, Ordinary Level Notes|

A shop floor worker. Image credit footprint2africa.com A shop floor worker. Image credit footprint2africa.com ZIMSEC O Level Business Studies Notes: How managers can use Maslow’s theory of motivation

  • Maslow’s motivation theory can be used to motivate workers in a number of ways
  • Managers should first identify the unfulfilled needs of […]
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Non Financial Methods of Motivation

By |2022-09-15T12:37:34+02:00January 24th, 2023|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Non-financial motivators. Image credit icsingenierie.com Non-financial motivators. Image credit icsingenierie.com ZIMSEC O Level Business Studies Notes: Non Financial Methods of Motivation

  • These can be contrasted with financial methods of motivation
  • Non financial motivation methods are those that do not involve the flow of monetary benefits to the employee/worker
  • These include:

    • […]

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Ways to overcome barriers to the communication process

By |2022-09-15T12:34:10+02:00January 24th, 2023|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources:Ways to overcome barriers to the communication process

  • As pointed out the communication process can encounter problems that will reduce its effectiveness
  • These problems are also known as communication barriers
  • To read notes on the communication process please click here
  • These communication barriers can be overcome in various ways […]
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Dismissal, retrenchment and redundancy of employees

By |2022-09-15T12:34:04+02:00January 24th, 2023|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Human Resources Management:Dismissal, retrenchment and redundancy of employees

  • All employees eventually leave the employ of the organisation
  • This can be due to:
    1. Separation as a result of management action:
    2. Disciplinary action
    3. Dismissal due to dissatisfaction with performance
    4. Redundancy
  • It could also be due to other factors that are unavoidable such as:
      […]
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Marketing: Branding

By |2022-09-15T12:33:57+02:00January 24th, 2023|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Marketing: Branding

  • A brand is a unique name, term, symbol or design which is intended to signify the goods and services of one seller or group of sellers and to differentiate them from competitors’
  • The main purpose of a brand is to give identity and differentiate products for example Colgate and Aquafresh are […]
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Channels of Distribution

By |2022-09-15T12:33:51+02:00January 24th, 2023|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Marketing: Channels of Distribution

  • Also known as distribution channels
  • This refers to the path through which goods and services travel from the vendor to the consumer or payments for those products travel from the consumer to the vendor
  • A distribution channel can be as short as a direct transaction from the vendor to […]
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Business Studies: Financial statements

By |2022-09-15T12:33:45+02:00January 24th, 2023|Notes, O Level Business Studies Notes, Ordinary Level Notes, Principles of Accounts Notes|

ZIMSEC O Level Business Studies Notes: Business Finance and Accounting: Financial statements/ Final Accounts

  • The accounting function exists mainly to record, analyse and present financial information
  • Presentation of financial information involves the preparation of what are known as final accounts
  • They are called final accounts because they are the last accounts to be prepared
  • They are also made at […]
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Business Studies: Aiding and protecting the employee

By |2022-09-15T12:33:39+02:00January 24th, 2023|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Aiding and influencing the business:Aiding and protecting the employee

  • Employees are quite vulnerable in a number of ways
  • This is especially true during times when unemployment is high as is the case in Zimbabwe
  • High unemployment erodes the bargaining power of employees leaving them at the mercy of employers
  • There are therefore laws […]
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Frederick Herzberg’s Two factor theory

By |2022-09-15T12:37:42+02:00January 24th, 2023|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Engineer at work. Image credit ibtimes.com Engineer at work. Image credit ibtimes.com ZIMSEC O Level Business Studies Notes: How managers can use Maslow’s theory of motivation

  • Herzberg used questionnaires and interviews to ask professionals about factors that influence employee performance in the workplace
  • His conclusion was that employee performance is affected […]
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