February 2025

Verbal Communication

By |2025-02-12T09:15:20+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Verbal Communication. Image credit infochristo.com

ZIMSEC O Level Business Studies Notes: Verbal Communication

  • Is the sharing of ideas, thoughts and feelings using speech and sounds
  • In verbal communication words are used to exchange information

Advantages

  • There is immediate feedback
  • There is direct impact
  • Allows for the use of plain and easily […]
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Ways to overcome barriers to the communication process

By |2025-02-12T09:07:20+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources:Ways to overcome barriers to the communication process

  • As pointed out the communication process can encounter problems that will reduce its effectiveness
  • These problems are also known as communication barriers
  • To read notes on the communication process please click here
  • These communication barriers can be overcome in various ways […]
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Dismissal, retrenchment and redundancy of employees

By |2025-02-12T09:27:49+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Human Resources Management:Dismissal, retrenchment and redundancy of employees

  • All employees eventually leave the employ of the organisation
  • This can be due to:
    1. Separation as a result of management action:
    2. Disciplinary action
    3. Dismissal due to dissatisfaction with performance
    4. Redundancy
  • It could also be due to other factors that are unavoidable such as:
      […]
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Marketing: Packaging

By |2025-02-12T09:06:18+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Marketing: Packaging

  • Traditionally packaging refers to the functions/processes such as cleaning, drying, preserving  and materials employed to:
    1. contain,
    2. handle,
    3. protect,
    4. and/or transport a product
  • In modern days packaging now does more than just the utilitarian functions mention above
  • It plays such important roles as:
  • Attracting the attention of potential customers
  • Make the product […]
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Channels of Distribution

By |2025-02-12T09:21:56+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Marketing: Channels of Distribution

  • Also known as distribution channels
  • This refers to the path through which goods and services travel from the vendor to the consumer or payments for those products travel from the consumer to the vendor
  • A distribution channel can be as short as a direct transaction from the vendor to […]
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Business Studies: Financial statements

By |2025-02-12T09:45:10+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes, Principles of Accounts Notes|

ZIMSEC O Level Business Studies Notes: Business Finance and Accounting: Financial statements/ Final Accounts

  • The accounting function exists mainly to record, analyse and present financial information
  • Presentation of financial information involves the preparation of what are known as final accounts
  • They are called final accounts because they are the last accounts to be prepared
  • They are also made at […]
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Business Studies: Aiding and protecting the consumer: Introduction

By |2025-02-12T09:33:33+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Persuading and protecting the consumer

  • Businesses exist to make sales to the customer/consumer
  • To do this businesses need to communicate with the customer with the aim of persuading the potential to buy the business’s products
  • This persuasion is carried out the form of marketing promotions
  • While most businesses act ethically without laws […]
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Public Corporations/ Parastatals

By |2025-02-12T09:09:57+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Telone is an example of a Parastatal. Image credit techzim.co.zw Telone is an example of a Parastatal. Image credit techzim.co.zw ZIMSEC O Level Business Studies Notes: Features of Public Corporations/ Parastatals

  • These are entities found in the public sector
  • They are owned by the local and national government and
  • They exist primarily to provide […]
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Written Communication

By |2025-02-12T09:16:10+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Written Communication. Image credit theodysseyonline.com

ZIMSEC O Level Business Studies Notes: Written Communication

  • Involves any type of message that involves the use of the written word
  • It includes things like emails, reports, letters, instant messages (Whatsapp and Facebook)

Advantages

  • Same message can be delivered to different receives with speed e.g. an […]
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Problems of communication failure/ineffective communication

By |2025-02-12T09:09:04+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Communication in Business: Problems of communication failure/ineffective communication

  • The importance of communication to a business cannot be overestimated
  • Communication problems and failure will lead to:
  • Inefficiency
  • Failure to formulate and communication plans and objectives
  • Failure to achieve the organisation’s goals
  • Demotivation, low morale and other problems with employees for example […]
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