February 2025

The communication process

By |2025-02-12T09:14:11+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Leadership: The communication process

  • Communication is the exchange of information, ideas, opinions and feelings
  • The process of communication and it’s stages can be shown on a diagram known as the communication model

The Communication Model

  • The communication process involves encoding of information by the […]
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Barriers to effective communication

By |2025-02-12T09:05:56+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Emotional barrier. Image credit moneycrashers.com

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Communication in Business: Barriers to effective communication

  • A communication barrier is an obstacle that prevents the flow of communication within the organisation
  • Communication barriers lead to communication failure
  • Barriers can be found at each level during the communication process
  • That is they can be found during […]
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Problems of high labour turnover

By |2025-02-12T09:25:56+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Human Resources Management:Problems of high labour turnover

  • Labour turnover is essential for the health of the organisation:
    1. It prevents stagnation in the workplace through the infusion of new blood and ideas
    2. It allows the organisation to adapt to changing demands
    3. It allows the organisation to replace ageing workforce

Problems of high […]

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Marketing: Branding

By |2025-02-12T09:05:15+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Marketing: Branding

  • A brand is a unique name, term, symbol or design which is intended to signify the goods and services of one seller or group of sellers and to differentiate them from competitors’
  • The main purpose of a brand is to give identity and differentiate products for example Colgate and Aquafresh are […]
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Place: Introduction

By |2025-02-12T09:21:15+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Marketing: Place

  • When used in the context of the marketing mix place refers to how and where the product is sold to the consumer
  • During the process of determining place the business has to decide:
    1. How the product reaches the consumer i.e. the channel of distribution
    2. The actual geographical location where the product […]
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Business Studies: The balance sheet

By |2025-02-12T09:43:21+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Business Finance and Accounting: The balance sheet

  • The entire financial accounting function rests on the premise that there are two aspects to every transaction
  • A debit and a credit
  • For every transaction a debit and credit is recorded
  • For example in a cash sale the asset of cash increases and is therefore credited […]
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Business Studies: Government and location of businesses

By |2025-02-12T09:31:50+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Aiding and influencing the business:Government and location of businesses

  • We have already looked at factors that affect where a business chooses to locate
  • One of the principal factors to consider is the government’s policies,laws and regulations
  • The government might pass laws prohibiting certain businesses from certain areas
  • For example heavy industries cannot […]
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Multinational Companies/ Trans National Companies

By |2025-02-12T09:09:24+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes, Principles of Accounts Notes|

Cocal Cola is an example of a Multinational Company. Image credit source.co.zw Cocal Cola is an example of a Multinational Company. Image credit source.co.zw ZIMSEC O Level Business Studies Notes: Multinational Companies/ Trans National Companies

  • These are large limited liability companies with branches in other countries and a headquarters in one […]
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Verbal Communication

By |2025-02-12T09:15:20+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Verbal Communication. Image credit infochristo.com

ZIMSEC O Level Business Studies Notes: Verbal Communication

  • Is the sharing of ideas, thoughts and feelings using speech and sounds
  • In verbal communication words are used to exchange information

Advantages

  • There is immediate feedback
  • There is direct impact
  • Allows for the use of plain and easily […]
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