February 2025

Geographical organisation structure

By |2025-02-12T09:07:17+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Geographical based organisational structure

  • This is when an organisations divisions, operations, duties and positions are based geographical area, country, regions, provinces, towns or districts
  • Usually there is a Head Quarters to which all the subdivisions and their related personnel report to
  • The head quarters administers […]
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Communication in business: Face to face

By |2025-02-12T09:37:55+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Interpersonal communication. Image credit darryllshaw.co.uk

ZIMSEC O Level Business Studies Notes: Leadership:One to one (interpersonal communication)

  • It is the exchange of information and ideas between two people
  • It involves face to face communication, verbal/spoken communication and non-verbal communication in form of gestures
  • It is the most frequently used form of communication when […]
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Employer’s responses to industrial action

By |2025-02-12T09:15:25+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Trade Unions: Employer’s responses to industrial actions

  • When negotiations between employers and employees fail, employees may engage in industrial action
  • Employers may counter these actions using various methods including:
    1. Dismissal of offending employees
    2. Manipulation and cooptation- i.e. buy off the leaders of the industrial action
    3. Lockout the strikers
    4. Strike breaking […]
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Matrix organisation structure

By |2025-02-12T09:08:33+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

An example of a matrix based organisational structure

ZIMSEC O Level Business Studies Notes: Matrix organisational structure

  • Is an organisational structure where subordinates have more than one reporting line i.e. some individuals report to more than one superior.
  • It is also known as the hybrid organisational structure as it incorporates […]
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Communication in Business: Emails

By |2025-02-12T09:39:04+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Gmail Email. Image credit play.google.com

ZIMSEC O Level Business Studies Notes: Leadership:Communication in Business: Emails

  • Refers to electronic messages send from one computer/smart device to another
  • It takes place on the internet
  • Both the user and the sender have an address in the form of user@example.com
  • The sender can send messages to […]
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Human Resources Management: Introduction

By |2025-02-12T09:16:42+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Human Resources Management: Introduction

  • The process of hiring and developing employees so that they become more valuable to the organization
  • It involves the following activities:
    1. Job Analysis
    2. Anticipating and planning the organisation’s personnel needs
    3. Job Advertising
    4. Recruiting the right people to do the job
    5. Selecting the appropriate candidates from the […]
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Leadership: Introduction

By |2025-02-12T09:10:02+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Barack Obama

ZIMSEC O Level Business Studies Notes: Leadership: Introduction

  • Leadership is the art or process of influencing others so that they perform tasks that have been assigned to them in an efficient and effective manner
  • The others may be followers, employees or subordinates
  • The followers/subordinates/employees have to perform these […]
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