February 2025

F W Taylor’s Theory of Scientific Management

By |2025-02-12T09:20:58+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

A factory worker. Image credit thejournal.co.uk A factory worker. Image credit thejournal.co.uk  ZIMSEC O Level Business Studies Notes: F W Taylor’s Theory of Scientific Management

  • Taylor lived in an era when management was an ad hoc practice rather than a true and trained discipline
  • He was mainly concerned with increasing the […]
Read More
Comments Off on F W Taylor’s Theory of Scientific Management

Chain of Command,Line vs Staff Authority

By |2025-02-12T09:36:26+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Staff and Line Staff. Image credit usine-digitale.fr Staff and Line Staff. Image credit usine-digitale.fr

ZIMSEC O Level Business Studies Notes: Chain of Command,Line vs Staff Authority

  • Chain of command-refers to the hierarchy of authority by which order, directions and communications are passed down from the top to the bottom
  • It is […]
Read More
Comments Off on Chain of Command,Line vs Staff Authority

The communication process

By |2025-02-12T09:14:11+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Leadership: The communication process

  • Communication is the exchange of information, ideas, opinions and feelings
  • The process of communication and it’s stages can be shown on a diagram known as the communication model

The Communication Model

  • The communication process involves encoding of information by the […]
Read More
Comments Off on The communication process

Barriers to effective communication

By |2025-02-12T09:05:56+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Emotional barrier. Image credit moneycrashers.com

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Communication in Business: Barriers to effective communication

  • A communication barrier is an obstacle that prevents the flow of communication within the organisation
  • Communication barriers lead to communication failure
  • Barriers can be found at each level during the communication process
  • That is they can be found during […]
Read More
Comments Off on Barriers to effective communication

Problems of high labour turnover

By |2025-02-12T09:25:56+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Human Resources Management:Problems of high labour turnover

  • Labour turnover is essential for the health of the organisation:
    1. It prevents stagnation in the workplace through the infusion of new blood and ideas
    2. It allows the organisation to adapt to changing demands
    3. It allows the organisation to replace ageing workforce

Problems of high […]

Read More
Comments Off on Problems of high labour turnover

Motivation and Motivational Theories

By |2025-02-12T09:22:12+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Construction workers. Image credit biznetafrica.com Construction workers. Image credit biznetafrica.com ZIMSEC O Level Business Studies Notes: Motivation and Motivational Theories

  • People work for any number of reasons
  • Most people work because they want to earn money and survive while others work voluntarily
  • Others work because they find meaning and fulfillment in […]
Read More
Comments Off on Motivation and Motivational Theories

Centralisation and decentralization

By |2025-02-12T09:38:34+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Decentralisation vs Centralisation Decentralisation vs Centralisation. Image pixabay.com

ZIMSEC O Level Business Studies Notes: Centralisation and decentralization

  • An organisation’s structure can be centralised or decentralised
  • Centralisation-is when power, authority and decision making are concentrated at the top of the organisation’s hierarchy
  • This means activities such as planning and decision making are […]
Read More
Comments Off on Centralisation and decentralization

Verbal Communication

By |2025-02-12T09:15:20+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Verbal Communication. Image credit infochristo.com

ZIMSEC O Level Business Studies Notes: Verbal Communication

  • Is the sharing of ideas, thoughts and feelings using speech and sounds
  • In verbal communication words are used to exchange information

Advantages

  • There is immediate feedback
  • There is direct impact
  • Allows for the use of plain and easily […]
Read More
Comments Off on Verbal Communication

Ways to overcome barriers to the communication process

By |2025-02-12T09:07:20+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources:Ways to overcome barriers to the communication process

  • As pointed out the communication process can encounter problems that will reduce its effectiveness
  • These problems are also known as communication barriers
  • To read notes on the communication process please click here
  • These communication barriers can be overcome in various ways […]
Read More
Comments Off on Ways to overcome barriers to the communication process

Dismissal, retrenchment and redundancy of employees

By |2025-02-12T09:27:49+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Human Resources Management:Dismissal, retrenchment and redundancy of employees

  • All employees eventually leave the employ of the organisation
  • This can be due to:
    1. Separation as a result of management action:
    2. Disciplinary action
    3. Dismissal due to dissatisfaction with performance
    4. Redundancy
  • It could also be due to other factors that are unavoidable such as:
      […]
Read More
Comments Off on Dismissal, retrenchment and redundancy of employees
Toggle Sliding Bar Area
Go to Top