February 2025

Ways to overcome barriers to the communication process

By |2025-02-12T09:07:20+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources:Ways to overcome barriers to the communication process

  • As pointed out the communication process can encounter problems that will reduce its effectiveness
  • These problems are also known as communication barriers
  • To read notes on the communication process please click here
  • These communication barriers can be overcome in various ways […]
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Dismissal, retrenchment and redundancy of employees

By |2025-02-12T09:27:49+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Human Resources Management:Dismissal, retrenchment and redundancy of employees

  • All employees eventually leave the employ of the organisation
  • This can be due to:
    1. Separation as a result of management action:
    2. Disciplinary action
    3. Dismissal due to dissatisfaction with performance
    4. Redundancy
  • It could also be due to other factors that are unavoidable such as:
      […]
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Marketing: Branding

By |2025-02-12T09:05:15+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Marketing: Branding

  • A brand is a unique name, term, symbol or design which is intended to signify the goods and services of one seller or group of sellers and to differentiate them from competitors’
  • The main purpose of a brand is to give identity and differentiate products for example Colgate and Aquafresh are […]
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Place: Introduction

By |2025-02-12T09:21:15+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Marketing: Place

  • When used in the context of the marketing mix place refers to how and where the product is sold to the consumer
  • During the process of determining place the business has to decide:
    1. How the product reaches the consumer i.e. the channel of distribution
    2. The actual geographical location where the product […]
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Business Studies: The balance sheet

By |2025-02-12T09:43:21+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Business Finance and Accounting: The balance sheet

  • The entire financial accounting function rests on the premise that there are two aspects to every transaction
  • A debit and a credit
  • For every transaction a debit and credit is recorded
  • For example in a cash sale the asset of cash increases and is therefore credited […]
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Business Studies: Aiding and protecting the consumer: Introduction

By |2025-02-12T09:33:33+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Persuading and protecting the consumer

  • Businesses exist to make sales to the customer/consumer
  • To do this businesses need to communicate with the customer with the aim of persuading the potential to buy the business’s products
  • This persuasion is carried out the form of marketing promotions
  • While most businesses act ethically without laws […]
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Frederick Herzberg’s Two factor theory

By |2025-02-12T09:18:39+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Engineer at work. Image credit ibtimes.com Engineer at work. Image credit ibtimes.com ZIMSEC O Level Business Studies Notes: How managers can use Maslow’s theory of motivation

  • Herzberg used questionnaires and interviews to ask professionals about factors that influence employee performance in the workplace
  • His conclusion was that employee performance is affected […]
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Introduction to organisational structures

By |2025-02-12T09:31:48+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Workers in a small business startup. Image credit businessinsider.com Workers in a small business startup. Image credit businessinsider.com

ZIMSEC O Level Business Studies Notes: Introduction to organisational structures

  • All businesses, no matter how small or big, are organisations
  • An organisation is a group of people brought together to fulfil a particular […]
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Problems of communication failure/ineffective communication

By |2025-02-12T09:09:04+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Communication in Business: Problems of communication failure/ineffective communication

  • The importance of communication to a business cannot be overestimated
  • Communication problems and failure will lead to:
  • Inefficiency
  • Failure to formulate and communication plans and objectives
  • Failure to achieve the organisation’s goals
  • Demotivation, low morale and other problems with employees for example […]
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Training: Introduction

By |2025-02-12T09:28:47+02:00February 12th, 2025|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Human Resources Management: Training: Introduction

  • Is an organized activity aimed at imparting information and/or instructions to improve the recipient’s performance or to help him or her attain a required level of knowledge or skill
  • Training and development are the official and ongoing educational activities within an organization designed to enhance […]
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